jayabajibd Privacy Policy
Keeping your personal information secure is our top priority. Read this policy to learn in detail how jayabajibd collects, uses, and stores your data.
Table of Contents
Introduction and Scope
jayabajibd (referred to hereafter as "we", "our", or "the platform") operates a trusted online gaming and betting platform in Bangladesh. We take the privacy of our users ("you" or "user") very seriously and are committed to protecting their personal information.
This privacy policy clearly explains how your information is collected, used, and kept secure when you use the jayabajibd website (https://jayabajibd.cam). By registering on our platform, creating an account, or using any of our services, you are considered to have agreed to all the terms and provisions of this privacy policy.
This policy is an integral part of jayabajibd's terms and conditions. It applies equally to all individuals who access our platform, registered members, and guest users. If you do not agree with any part of this policy, please refrain from using our platform.
How We Collect Information
jayabajibd collects information from you through various methods. We collect information by following the methods described below:
Direct Collection
We collect information directly from you when you register on our platform, verify your account, complete financial transactions, or contact the support team.
Automatic Collection
When you visit our platform, certain technical information is automatically collected through cookies, web beacons, and similar technologies. This includes your IP address, browser type, and your pattern of platform usage.
Collection from Third Parties
In some cases, we may collect necessary information from identity verification agencies or payment processors. This is always done for the purpose of your benefit and security.
Types of Information Collected
jayabajibd collects and processes the following types of information:
Personal Identification Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport number (for KYC verification)
- Residential address
Financial Information
- bKash, Nagad, Rocket, or Upay account details (for transaction processing)
- Deposit and withdrawal history
- Transaction reference numbers and timestamps
Technical Information
- IP address and device identifier
- Browser type, operating system, and device model
- Platform activity logs and session data
- Cookie and usage pattern data
Gaming Activity Information
- Betting history and game play records
- Win and loss statistics
- Bonus and promotion usage records
- VIP level and loyalty points history
Purpose of Using Your Information
jayabajibd collects your information solely for the following legitimate purposes. We will never use your information for any other purpose without your consent.
Account Management and Verification
We use your identification information to confirm your identity, keep your account secure, and prevent fraudulent activity. This is essential for the security of your account and funds.
Payment Processing
Financial information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. jayabajibd ensures that all transactions are completed securely and promptly.
Customer Support
We use your contact information to resolve your issues and provide effective assistance through 24/7 live chat support.
Ensuring Responsible Gaming
We analyse activity data to monitor your gaming behaviour patterns, identify potential risks, and follow responsible gaming guidelines.
Regulatory Compliance
Specific information is retained to manage anti-money laundering (AML) and Know Your Customer (KYC) processes. This is part of our legal obligations.
Service Improvement and Personalisation
By analysing your preferences and usage patterns, jayabajibd can suggest more suitable games, bonuses, and offers for you, improving your overall experience.
Sharing Information with Third Parties
jayabajibd does not sell your personal information or rent it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. This information sharing is secured through SSL encryption.
Game Software Providers
Limited technical information may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others to ensure smooth service operation. These providers follow their own privacy policies.
Legal Authorities
We may be legally required to provide relevant information in response to a court order, lawful legal process, or a legitimate request from a regulatory authority.
Fraud Prevention
If necessary to prevent fraudulent activity, money laundering, or other illegal activity, specific information may be shared with the relevant authorities.
Beyond the circumstances described above, jayabajibd will not share your information with any third party.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the jayabajibd website. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to keep your login session active, ensure security, and keep core services running. These cookies cannot be disabled.
Functionality Cookies
These cookies help remember your preferences such as language settings and display preferences. This means you do not have to reconfigure settings each time you visit the platform.
Analytics Cookies
Analytics cookies are used to analyse platform usage patterns and improve services. Data collected from these cookies is processed in aggregate and is not used to identify any individual.
You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may affect the functionality of the platform.
Data Storage and Security
jayabajibd follows industry-standard advanced technologies and processes to ensure the security of your information.
Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption technology. This means all data exchanged between you and our servers is fully encrypted, so no third party can read it.
Access Controls
Access to your personal information is restricted to a limited number of authorised staff only. Each staff member's access level is determined by their responsibilities, and all access is logged.
Data Retention Period
Information is retained for a specified period while your account is active and also after it is closed, to meet regulatory obligations. KYC-related information is generally retained for at least five years after account closure.
Security Monitoring
Our security team monitors our systems 24/7 to promptly identify and address any potential security threats. We conduct regular security tests and audits.
While we strive to ensure the highest level of security, it is not possible to guarantee complete security when transmitting data over the internet. You also play a responsible role in keeping your account secure by keeping your password confidential and not logging in from unfamiliar devices.
User Rights
jayabajibd respects your data protection rights. You have the following rights:
Right of Access
You have the right to know what information jayabajibd holds about you. By contacting our support team, you can obtain a copy of your information.
Right to Rectification
If any information stored about you is incorrect or incomplete, you can request that it be corrected. We will correct it as quickly as possible after verification.
Right to Erasure
In certain circumstances, you can request that your information be deleted. However, this right may be limited due to regulatory obligations, legal liability, or legitimate interests. For example, KYC and financial transaction records must be retained for a specified period for legal reasons.
Right to Object to Processing
You can object at any time to the processing of your information for marketing communications. We will respect your request in such cases.
To exercise these rights or for any questions, email [email protected] or contact our 24/7 live chat support.
Protection of Minors
jayabajibd is for people aged 21 and above only. We take the protection of children and minors very seriously.
Through an age verification process at registration, we ensure that minors cannot access our platform. If we confirm that a minor is using our platform, we will immediately close that account and securely delete all associated information.
jayabajibd does not intentionally collect any information from minors. If you believe a minor is using our platform, please contact us immediately.
Parents are requested to monitor what their children are doing online and to use online safety software if needed.
Policy Changes
jayabajibd reserves the right to update this privacy policy from time to time. For any significant changes to the policy, we will notify you in the following ways:
- The updated policy will be published on our website and a new effective date will be noted at the top of the page.
- For significant changes, a notification will be sent to your registered email.
- When you access the platform after changes are made, you will be informed about the new policy.
If you continue to use jayabajibd after a policy change, it will be assumed that you have agreed to the updated policy. We therefore recommend that you review this policy regularly.
Contact & Complaint Resolution
For any questions, concerns, or complaints regarding this privacy policy, you can contact us in the following ways:
- Live Chat: Live chat support in Bengali available 24/7 on our website.
- Email: [email protected]
We take all complaints seriously and try to resolve them as quickly as possible. jayabajibd is always committed to protecting your privacy.